01What to send
For a correction: the page URL, the sentence, and the evidence. For a supplier response: the page, the point of disagreement, and any document you are willing to have summarised. For a comparison: two brand names and the constraint that matters — deadline, documentation or jurisdiction.
02Response time
Corrections are handled within a week. Comparison requests are queued and published when the checks are complete, which usually takes longer than a week.
03What we cannot help with
Orders, refunds, shipping disputes and product questions belong with the supplier. This desk has no access to any supplier's systems and cannot intervene in a transaction.